Stainless Steel & Nickel Alloy
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Home     F.A.Q

F.A.Q


Q1: Why choose ACEWELL?

A1:

(1)Our company have been in Stainless Steel and Nickel Alloy business for more than 20 years.

(2)We provide quality products, excellent services, competitive prices and prompt delivery.

(3)Every process will be checked by responsible QC which insures every product's quality.

(4)We have advanced testing and production equipment.

(5)We exported to 60+ countries. 70% of our products exported overseas.


Q2: What advantages you have?

A2:

1. We offer prime quality and reasonable price.

2. 24-hour online service and experienced sales team.

3. Strict inspection department and perfect after-sales service system.

4. Shipping: We have shipping department and forwarder, so we can promise faster delivery and make the goods well protected.


Q3: How does your factory do regarding quality control?

A3: For each order, we do strict inspection from raw material to  production. Each pipes/bars will do Eddy current testing before packaging. Unqualified products will be destroyed and third party Inspection is accepted.


Q4: Can provide OEM/ODM service?

A4: Sure. Please feel free to contact us for more details discuss.


Q5: What certifications do you have?

A5: We have 3.1 certificate, ISO 9001, SGS, BV, TUV ect.


Q6: What is your Payment Term?

A6: 30% TT in advance, 70% balance before shipment.


Q7: What is your delivery time?

A7: Normally 5-7 days for ready stock and 20-40 days for customized sizes. Up to quantity and material.


Q8: How to pack the products?

A8: Standard export sea-worthy packaging, the inner layer has a waterproof paper outer layer with iron packaging and is fixed with a fumigation wooden

pallet. It can effectively protect products from corrosion and various climate changes during ocean transportation.


Q9: Can we visit your factory?

A9: Of course, welcome to visit our factory anytime.



Q10: Can you provide sample?

A10: Yes, for stock sizes, sample is free but buyer need to pay freight cost. For big amount sample, we need sample fee and will return back when get order.

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